Dunno · Documentation

Frequently asked questions

Short answers to the most common questions. For the long versions see the user, partner and developer guides.

General

What is Dunno (ჭკუის კოლოფი)?

The first Georgian multi-purpose AI platform: four experts under one roof — the Host (a general assistant), the Lawyer, the Doctor (an AI medical consultant) and the Psychologist. It runs right in the browser: dunnokit.com. Its creator is Sandro Amashukeli — a lawyer and psychologist.

Is it free or paid?

It's paid, but the start is a gift: you get $5 on registration, and your first top-up is multiplied by five — pay $10, get $50 on your balance (second top-up $20 → $50, third $100 → $200). And the fair comparison is a real professional, not a general AI chatbot: a lawyer's lawsuit costs at least 1,000 GEL and about a month; Chkuis Kolopi takes about an hour and around 100 GEL. A simple answer costs a few cents.

Which languages does it speak?

It answers in the language you use — the primary language is Georgian, and the interface is fully bilingual (Georgian/English; switch it in the lifebuoy menu). Voice dictation currently recognises Georgian speech.

Why do some answers take a few minutes?

A deep answer (especially legal research) genuinely works: it searches laws and precedents, compares and verifies. The wait is a sign of thorough work — the psychologist's replies are instant.

Can the doctor's answers be trusted?

The doctor-consultant interviews you, explains symptoms and lab results, and prepares you for a visit — but it never gives a final diagnosis and never prescribes treatment. When needed, it always advises seeing a real doctor.

Account and money

How do I top up my balance?

From the top-up page: dunnokit.com/pricing. Georgian cards pay in GEL, foreign ones in USD; PayPal is accepted too (minimum top-up 10 USD). The money appears immediately.

Can I get a refund?

Yes: you can get your unspent balance back at any time, and in case of poor service — a full refund of the transaction. Tell the cabinet's Helper: "I want a refund", the amount and the reason.

What is the difference between the power levels?

There are three: cheap (fast, nearly free), medium (for everyday questions) and strong (deep analysis for hard problems — costs more balance). Switch right in the chat: "switch to strong". Or with the "Answer power" button above the send box (Min / Medium / Max).

I forgot my password / can't log in — what do I do?

Use "password recovery" on the sign-in page — a link arrives by email. If you still can't get in, write to us: dunno@dunnokit.com.

Memory and security

Does it remember my conversations?

Registered users have the choice: enable long-term memory in the cabinet and the platform remembers the important details from conversation to conversation. You can turn it off at any time — in the cabinet or with a single request to the Helper.

I uploaded the same file twice — will I pay twice?

No. The system recognises the file: once a file has been read — in the chat or in the cabinet — it is not read again and nothing is charged a second time. A cabinet upload finishes in seconds and the file appears in the list marked "Reading…"; a large scan takes up to 10 minutes, and you may close the page — the reading finishes by itself.

Who reads my uploaded files?

Profile files are read by the expert only with your explicit consent — it asks for consent right in the conversation. Material meant for another person is kept in a separate "people space" and never mixes with yours. Such a space lives inside the expert with whom it was opened (today — the doctor) and is not visible to other experts.

For partners

How do I embed the bot on my website?

Register on the portal developers.dunnokit.com, build your bot (Ostati helps) and paste one line into your site:

<script src="https://api.chkuiskolopi.ge/api/scrap/widget.js?key=PUBLIC_KEY"></script>

Details — in the developer guide.

What does a partner bot cost?

You pay only for real usage — every answer is charged to your balance. The widget works at balance ≥ $1; minimum top-up $10; a $5 gift on registration — testing starts free. Your first top-up is multiplied by five: pay $10 — get $50 on your balance. No need to use up the gift first.

Will the bot work in Telegram and Messenger?

Yes — one and the same bot answers on all three channels: the site widget, Telegram (with a @BotFather token) and Facebook Messenger (with your Meta business). Teach it once — it works the same everywhere. Instructions.

Can I give the bot my brand's look?

Yes: colours, shape, your logo on the floating button — and, if you wish, white-label mode (without the "powered by" line). Details.

How do I know another site won't use my key?

Enable the domain list: enter your website(s) and the bot works only there — a request from any other domain is automatically rejected (403). How it works.

Help

How do I reach a live human?

Users: open the lifebuoy menu in the top corner and choose "112 Rescue", or ask the cabinet's Helper — "I want live help". Partners: the "⛑️ Doctor's Box" in the portal. Or directly: dunno@dunnokit.com.

Something broke — no answer comes / payment fails.

Tell the cabinet's Helper in one sentence, or email us — we check quickly. With a temporary hiccup, simply retrying the same question often suffices.


Didn't find the answer? Write to us: dunno@dunnokit.com